So here's the deal. Our service tonight sucked. Took 20 minutes to get water, 40 minutes for an appetizer and over an hour for our entree. People all around us were making fun of the restaurant & how bad the service was. Yeah, it was pretty terrible. But, it was very obvious that the issue was being short staffed, not the server. He was running around like crazy and never acted annoyed with any table. At one point we counted he had 12 tables plus the bar. More than any one person could handle! As I sat there and watched him run back & forth and apologize for the wait, I said to Steven... Wow, this used to be us. Waiting tables. I don't miss it at all and I never loved that job. I did it for the tips. Steven and I agreed it would feel good to make this guys night when he would probably be getting minimal to no tips due to slow service. We walked out before he saw this and I'm not posting this for a pat on the back. I'm just sharing this as a friendly reminder to think of the entire situation, before you judge. And always always always remember where you came from.
Above content and image seen on Facebook and posted by Makenzie Schultz
Des: I am sure that will make the waiter day but more than that, I think that it's pretty awesome to have someone who experience bad service and able to turn something good out of it. The natural reaction of a typical person is to sulky, be angry or 'complain' as we would like in Singapore but the thing is that apart from these very typical reactions, how often can you control yourself and maybe make the best out of the situation or even make someone day out of it?
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